Terms of Service
Last updated: July 2, 2026
Overview
This website is operated by The Picnic Post c/o Metta Ventures Pvt Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to The Picnic Post. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Section 1 — Online store terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws) or transmit any worms, viruses, or code of a destructive nature. A breach of any of these terms will result in immediate termination of your Services.
Section 2 — General conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted; credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Section 3 — Accuracy, completeness and timeliness of information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
Section 4 — Modifications to the service and prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 — Products or services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colours and images of our products; we cannot guarantee that your display will be accurate. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
Section 6 — Accuracy of billing and account information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed.
Section 7 — Optional tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
Section 8 — Third-party links
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
Section 9 — User comments, feedback and other submissions
If you send us certain specific submissions (for example, contest entries) or creative ideas, suggestions, or other materials, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, and otherwise use them. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments. We may remove content that we determine to be unlawful, offensive, or otherwise objectionable.
Section 10 — Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 — Errors, inaccuracies and omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
Section 12 — Prohibited uses
You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to infringe upon our or others’ intellectual property rights; to harass, abuse, or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, or scrape; or to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
Section 13 — Disclaimer of warranties; limitation of liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products and services delivered to you through the Service are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind. In no case shall The Picnic Post, Metta Ventures Pvt Ltd, or our directors, officers, employees, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
Section 14 — Indemnification
You agree to indemnify, defend, and hold harmless The Picnic Post c/o Metta Ventures Pvt Ltd and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
Section 15 — Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service without affecting the validity and enforceability of any remaining provisions.
Section 16 — Termination
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services. If in our sole judgement you fail to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
Section 17 — Entire agreement
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals.
Section 18 — Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Section 19 — Changes to terms of service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
Section 20 — Contact information
Questions about the Terms of Service should be sent to us at support@picnicpost.com or by post at: Metta Ventures Pvt Ltd, House No 41, Street No 6, West Rajiv Nagar, Mata Sheetla Road, Gurgaon 122001, Haryana, India.
The Picnic Post is operated by Metta Ventures Pvt Ltd. Questions about this policy? Email support@picnicpost.com.